What is cremation?
The cremation of a pet is a traditional, respectful, clean, and rapid method of reducing a loved one’s remains. A pet is gently laid to rest on the hearth of a crematory chamber and is then exposed to high temperatures that reduce the matter into cremated remains
What is the difference between private, and communal pet cremation?
Private Cremation— A cremation procedure during which only one animal’s body is present in the cremation unit during the cremation process.
Communal Cremation— A cremation procedure where multiple pet’s bodies are cremated together without any form of separation. These commingled cremated remains are not returned.
My pet passed away and I am not sure what to do now?
If your pet passes away at your veterinarian’s hospital ask who they choose for cremation services. If your veterinary clinic is one of our clients, there is no need to contact us. They will notify us about your pet and your final arrangement wishes.
If they do not use Best Friends Pet Crematorium, simply let them know you have chosen Best Friends for your pet’s aftercare needs. You may call us or ask your veterinarian to call us. We will bring your pet into our care from your veterinarian’s office or at any of the emergency or specialty centers and transport your pet to our Memorial Center. You are welcome to come to our center to complete the arrangements or contact us by phone.
If I choose cremation, how soon can I get my pet’s cremated remains back?
Depending on the type of service you choose, our return times may vary. If you choose our witness cremation service, you can be present during the cremation and leave with your beloved pet within a couple of hours. Please contact us for more details.
How do I know that I am getting the right cremated remains back?
This is a common question, and rest assured that your beloved pet is tracked throughout the entire aftercare process. At Best Friends, we use a proprietary tracking system called Paws e-Track™, which tracks your loved one through the pet aftercare journey. Your pet is assigned a unique identification number that is electronically scanned at multiple points through the aftercare process, from your veterinarian’s office and throughout our facility. At Best Friends, we offer 100% traceability and transparency.
How much does a cremation cost?
The cost will vary depending service you choose. Please call for additional information. We accept cash, Visa, MasterCard, American Express, and Discover.
Are we allowed to include a blanket or flowers with our pet during the cremation process?
We encourage including flowers, letters, and pictures. If you would like to send a blanket or towel we request that they be small and made from organic fibers.
Do you provide euthanasia services?
We do not provide this service, as only a professional veterinarian may euthanize a pet. We can, however, provide you with several referrals; we have reliable partners in many states that offer humane pet euthanasia after all other wellness options have been exhausted. Please always feel free to call us for any additional help.